Function
①Maintenance, repair and products regular training.
②Pre & After sales' technician issues support.
③Periodic and non-periodic service visits.
④Customer warranty claim dealing.
⑤Spare parts supplying.
PARTS SUPPLY
Royal inventories in excess of 32,500 parts numers to ensure a fast parts delivery and service level. The on-line parts system controlled well organized warehouse is climate controlled to insure quality parts. Royal has worldwide distributors, Royal is committed to supply spare parts through their distribution networks.
7*24H
Royal responds to any and all requests from our customers within 24hours, saving your time and labor. This program ensures next-work-day information regarding trucks, spare parts, claims, including freight. We offer this guarantee specifically to our primary distributors, dealer and their customers.
